Support
Effective date: May 20, 2026
Use this page as the public support URL for Night Reef products, including Chamelingo, our first app. Include the app, game, or product name, the email tied to your account if applicable, your device/platform, and a short description of the issue.
Contact
For Chamelingo support, email support@chamelingo.com. For studio or business questions, email hello@nightreef.com. We usually review support requests during normal business days.
What to include
Include screenshots, error messages, purchase receipt details when relevant, and steps to reproduce the issue. Do not send passwords or payment card details.
Store purchases
For Apple App Store or Google Play purchases, billing, receipts, cancellations, and refunds may need to be handled through the store account used for the purchase.